What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

When you submit a customer review, we also ask for your e-mail address, although you can choose not to have your e-mail address displayed with your review. When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

We personalise your shopping experience by using your purchases to shape our recommendations about products and other merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Luxtech services and special offers we think you'll find valuable.

If you would rather not receive this information, please send an e-mail to unsubscribe@luxtech.co.uk.

Make sure you change your preferences for each account you hold or e-mail address you have given us.

How does Luxtech protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features and to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.

Will Luxtech disclose the information it collects to outside parties?
Luxtech does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to unsubscribe@luxtech.co.uk. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.)

Also, Luxtech may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

In summary we are committed to protecting your privacy. We use the information we collect on the site to make shopping at Luxtech possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to unsubscribe@luxtech.co.uk. If you unsubscribe want to receive any announcements or special offers from us, please send a blank e-mail message to unsubscribe@luxtech.co.uk to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us. Your consent By using our Web site, you consent to the collection and use of this information by Luxtech. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Please note that the information you enter will be transferred outside the European Economic Area for the purposes of processing by Luxtech and its affiliates and in order to maintain customer accounts for you at other Luxtech web sites. By submitting your order, you consent to this transfer. Your personal information may also be used by us and our affiliates to occasionally notify you about important functionality changes to our Web site, new Luxtech services and special offers we think you'll find valuable. If you would rather not receive this information, please send a blank e-mail to unsubscribe@luxtech.co.uk.

Tell us what you think. Luxtech welcomes your questions and comments about privacy. Please send e-mails to feedback@luxtech.co.uk.